Menu
Effective Date: 22 April 2025
Visualcreme ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. This policy is aligned with the Protection of Personal Information Act (POPIA), applicable to personal data collected from South African residents.
We may collect the following types of information: Personal Identifiable Information: Name, email address, phone number, business name, billing address, and project details. Technical Data: IP address, browser type, device info, pages visited, time spent on pages (collected via cookies and analytics tools). Communication Data: Records of any correspondence between you and us. We collect personal data directly from you with your knowledge and consent, and only where necessary for service delivery.
We use your data to: Respond to inquiries and provide quotes Deliver contracted services Manage payments and invoices Send updates or service-related communications Analyse website performance and improve user experience Fulfil legal and contractual obligations We only use your personal data for the specific, explicitly defined purposes stated above, in accordance with POPIA’s purpose limitation principle.
We do not sell or rent your personal data. We may share your information with: Service Providers: Payment processors, cloud storage providers, contractors—only to fulfil project needs Legal Authorities: If required by law or to protect our rights All third-party service providers are bound by confidentiality and data protection agreements in line with POPIA.
We implement appropriate security measures to prevent unauthorised access, alteration, or disclosure of your personal information. These include both digital and physical safeguards, as required by POPIA, to ensure the integrity and confidentiality of your data.
We retain personal data only as long as necessary for the purposes set out above or as required by law. Once your data is no longer required, we securely delete or de-identify it in accordance with POPIA.
Depending on your location, you may have rights to: Access the personal data we hold about you Request correction or deletion Object to or restrict processing Lodge a complaint with a data protection authority South African residents may exercise these rights under POPIA by contacting us on the details provided below.
We use cookies to improve your browsing experience and analyse traffic. You can manage cookie preferences in your browser settings.
Our website may link to external sites. We are not responsible for the privacy practices of those websites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have any questions or requests regarding this policy, please contact us at: email: [email protected] website: visualcreme.com